started making lotion in the small seaside community of Treasure
Island in Laguna Beach in 1992. She would put it in 8 oz glass bottles
with cork closures. She would decorate the bottles with ribbons
and things and give them away as presents for birthdays and holidays.
Of course, people liked the pretty bottles, but then they would
ask for more lotion. Soon, others who had tried the lotion were
asking for it.
|Kristen then decided
to try a few craft shows as a way of working from home and still
caring for her youngest son. People began eagerly purchasing the
glass bottles of lotion. Decorating the glass bottles became very
labor intensive and her true product was the lotion, not the bottles.
|Also, the customers were
asking for dispensers that were easier to use instead of the glass
bottles with cork closures. The demand grew to the point where just
finding a supplier of glass bottles became very time consuming for
the full-time mom. Next, she developed a more concentrated version
of the Original
Lotion into a cream dubbed "Extreme
Finally, in 1996 Kristen abandoned the glass bottles and opted
for the more practical plastic flip-top bottles that allowed her
more time to concentrate on making lotion.
As her youngest son reached school age, she was able to explore
cold process soap making. Soon to follow were scented body
oils. Kristen dabbled in candles, for a short time, but her
true passion was in skin
1997, developers had finally forced the destruction of Treasure
Island as well as Laguna Canyon. Kristen and family moved to the
coastal community of Encinitas in northern San Diego County. By
this time, she had been nicked named the "Lotion Lady®"
and was doing business under the name of Aurora Botanicals. Weather
permitting, a large percentage of her sales were at the various
shows and events in the San Diego area.
Lotion Lady® expanded to the
internet in 1999 as LotionLady.com.
This made it easier for those outside of San Diego to order from
her. Many people have received Lotion Lady®
skin care products as gifts. Others were tourists that tried it
at local events and brought it home with them. They in turn have
referred others. The nick name, Lotion Lady®,
became so popular, it was trademarked.
was born in Kumamoto, Japan and is a naturalized U.S. citizen.
She is a graduate of the University of Redlands. She is a former
Today, Kristen is the Lotion Lady®
as well as full time mother. Her husband, Dan, is a retired AT&T
engineer and her webmaster.